You ordered medicine online, it was delivered to your home, but there seems to be something wrong. You suspect it's fake -- the markings on the pill look strange, the packaging is shoddy. And rather than put your health and life at risk, you decide not to take the medicine.
What do you do now?
Well, you can report the scam and hope that others will not be similarly victimized. But who do you contact?
The National Association of Boards of Pharmacies gives some ideas:
1. Contact NABP at
or via the online Report a Site page.
2. Contact your local state board of pharmacy and the state board of pharmacy where the Internet drug outlet is located.
3. Contact the Food and Drug Administration's MedWatch program online or by phone at 1-800-332-1088. (You'll get an email confirming receipt of your submission or call 301-796-3400 to check if your report has been received).
4. Contact the pharmaceutical manufacturer
5. Contact the pharmacist who sold you the drug
(The second and fifth option might take you nowhere if you bought the drugs from a rogue online pharmacy, though. These sites often operate abroad and getting in touch with the actual pharmacists might be impossible).
You can also report the site that sold you the counterfeits:
For more info on how to recognize these pharmacies read: “10 Tips: How to dodge online drug scams."